Shipping and Delivery
All orders will be processed within 1-2 business days of receiving payment and will ship out on the next business day after processing for items in stock.
For assistance, please contact us.
Collection of Information - We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology - The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information - We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. We prohibit the sale or transfer of personal information to entities outside of Aranez.com (except expressed above where legally required) without your authorization and giving you the opportunity to opt-out.
Commitment to Data Security - Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Credit Card Security
We understand and acknowledge that keeping your credit card information secure is essential to you. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information.
This site has security procedures in place to protect the loss, misuse and alteration of the information under our control. Every purchase you make at Aranez.com is absolutely safe. Aranez.com uses Secure Sockets Layer (SSL), the industry standard for secure commerce transactions to transmit your credit card information over the Internet. This means the information you provide when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our ordering system. All of your information is encrypted before it's transmitted across the Internet, then decoded only after it arrives at our secure servers.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
Our website may provide links to other sites that are not under our control. We aren't responsible for these linked websites or for the actions of the providers of these sites. You should review the privacy and security policies of these sites.
Returns & Replacements
We only accept returns of genuine Aranez cases. We take great care in creating a quality case, however if you are not satisfied with your purchase of an Aranez product, please contact us for a Return Material Authorization (RMA) request within 30 calendar days of the purchase of the product (i.e. within 30 days of the invoice date). If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. Please note that the refund applies only for the product amount, and not for shipping & handling. Please note however, that if the return is a result of our error or mistake, we will credit product cost and return shipping and handling.
The product must be returned to the Aranez warehouse within 30 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that were shipped with the product.
We will provide you with the return address when we provide you with the RMA.
Disclaimer of Warranty
As a condition for the purchase of this product, it is understood by the purchaser that Aranez, its suppliers, resellers, distributors, and anyone else in the chain of manufacturing, sale, or distribution make any warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose, as to the goods sold to Buyer under this agreement. Seller's disclaimer of warranties as set forth in this paragraph shall not be diminished or affected by any technical advice given under this agreement.
This disclaimer of liability applies to everything including but not limited to personal injures and property damages. Furthermore, it is understood that Aranez, its suppliers, resellers, distributors and anyone else in the chain of manufacturing, sale, or distribution are not responsible for any personal injury, property damage, or any other types of damages under any other theories of liability including but not limited to strict liability or negligence.
The content that Aranez provides on our website, including, but not limited to, text, graphics, images, and logos, is owned by either Aranez or the party that has provided the content to us and is protected by Australian and international copyright laws. All other trademarks or logos that appear in this copy are the property of their respective owners.
Unpermitted and unauthorised copying of any of this content could lead to copyright infringement. All Aranez Cases are Copyrighted.
Copyrightc 2011 Aranez. All rights reserved.